CS-1 Transportation is proud to be celebrating 10 years in the transportation industry. In October 2008, Steve Cooper, General Manager of CS-1, started CS-1 Transportation believing customer service, customer satisfaction, and communication, were all undervalued assets in the freight brokerage industry. The vision for CS-1 Transportation was to provide the highest level of customer service in the transportation industry. So firm was Steve’s belief that customer service was a key differentiator customers would appreciate, that he named the company Customer Service First Transportation, CS-1 for short. CS-1 also represented other guiding principles that have shaped the company today – Customer Service, Customer Satisfaction, Communication, Common Sense, Critical Solution, Cargo Solutions, and Call Steve 1^st amongst them.

“Our core belief is in the power of customer service first which has led us to a decade of successful, ongoing relationships with our customers and vendors.” says Steve. “CS-1 Transportation’s continued growth is due to a number of factors, but our foundation in customer service and our focus on delighting customers during each transaction, is the #1 reason we are here today. In today’s automated world, our customers appreciate the ease of one on one communication and the attention to details.”

A decade later, CS-1 Transportation has 2 offices in North America; one in Burlington, Ontario, and a second office in Chandler, Arizona. CS-1 Transportation has an exceptional staff of over 30 employees (22 in Operations, 4 in Accounting, and 6 in Sales).  CS-1 Transportation has been twice named a Profit Fast 50 company and twice a Profit Growth 500 company, and has been a finalist for Business of the Year for the City of Burlington’s Chamber of Commerce. Steve wanted to conclude with one message:

“ Thanks, we want to thank our valued customers, supply partners, and staff for your continued support that has allowed us to continue to grow.”